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Gourmer Event & Catering

Terms & Conditions

General Terms and Conditions

of Human at Work Cooperative, Farbhofstrasse 21, 8048 Zurich and its brands: Human at Work Agency, Gourmer Shop, Gourmer Event and Catering, Image Pro

​

GENERAL TERMS AND CONDITIONS

Contract Formation

A contract between the client and Human at Work

Cooperative and its brands: Human at

Work Agency, Gourmer Shop, Gourmer Event and Catering,

Image Pro, Schweizer Brett, etc......(hereinafter

"Supplier") is concluded as follows: An order to the

supplier may be placed verbally or in writing.

No later than upon receipt of written order confirmation

from the supplier, the order is confirmed.

Any services beyond the scope of the order confirmation

will be invoiced separately.

As a rule, an initial, general quotation is provided free of charge.

If the client requests a second, detailed quotation

and a contract is not subsequently concluded,

the supplier is entitled to charge for his efforts in connection

with the preparation of further quotations

as reimbursement of expenses according to time and costs

to be claimed. All price details in quotations and order confirmations

are always exclusive of VAT.

Additions, amendments, or side agreements are only

binding if confirmed in writing by the supplier.

Service

The supplier undertakes to carry out the execution of the

order with due care. The supplier undertakes

to organise an event in a timely manner and in impeccable

condition. When selecting dishes

and beverages, emphasis is placed on impeccable quality.

When organising events, the supplier handles

the necessary coordination between the involved parties

and directs the overall event, provided this has been

agreed with the client.

All rights to the presented ideas, proposals,

drafts, sketches, images, and texts remain

the intellectual property of the supplier. Their use

in any form whatsoever is only permitted with express

and written consent.

Working hours of all staff, regardless of the

department or service, and beverage calculations

in the field of catering are in all cases

approximate values which will be invoiced after the event based on actual

time and effort incurred.

The client acknowledges and agrees that the

supplier may provide services either directly or

through third parties appointed by them.

Only the supplier is authorised to instruct or direct these service providers,

unless client instructions become necessary to avert imminent

damage.

damage.

The client acknowledges that the supplier’s relationships

with any service providers are part of their business success.

The client is not entitled,

within the scope of the order (or subsequent orders), to

contact service providers engaged by the supplier without the supplier’s written

consent. New

orders to service providers independent from this order (or follow-up order)

may be issued to service providers by the

client, provided the service providers

were previously engaged by the client.

This protection granted by the supplier lapses 12 months after

the end of the customer relationship. Any breach of this rule by the client

will result in a contractual penalty

in the amount of CHF 25,000.00, whereby

the right to claim further damage remains reserved.

The supplier’s service is provided to the client as a

complete solution within the agreed scope. Parts thereof

may, however, be used further by the supplier without consulting

the client and without any claim from the client

being established.

A tasting requested by the client will be charged separately.

Cancellations of firmly reserved

dates will incur a fee equal to the costs incurred.

costs.

Changes

The supplier reserves the right, in the event of last-minute changes

in market availability, such as due to lack of

goods on the market or significantly increased prices,

to change their services regarding supply, after

consulting with the client. The supplier

undertakes to fulfil the contract to an equivalent standard.

All temporary event structures, of any type, represent

an increased risk for the contract and the client.

Weather conditions, delivery shortages, suppliers who deliver late,

customs and many other influencing factors

may cause delays and significant additional costs.

The supplier accepts no liability for any of these potential situations.

All additional costs arising from the contract

are to be borne by the client.

Any aides required to erect the temporary event structures,

such as cranes, forklifts, etc., are the responsibility

of the client. The client must inform the supplier of the

equipment provided.

Accommodation and meals for the supplier's personnel

are, unless otherwise stated in the proposal or contract,

always the responsibility of the client. The client will endeavour

to ensure a good three-star hotel standard.

The supplier has the right to, at their discretion,

reject the offer if the quality standard is not sufficient.

to reject the offer.

If the client provides employees or helpers,

they must meet the necessary requirements of the supplier.

The supplier has the right to reject persons without giving

a reason. In this case, the client is to

provide suitable replacement personnel. The costs and all

liability for this personnel is borne by the client.

Number of participants

Any change in the number of participants for the meal must

be communicated in writing at least 14 days before the event. In doing so,

the variation may not exceed

10% of the original order. If this number is subsequently

understated,

the originally notified number of persons and

place settings will be charged.

Human at Work, Farbhofstrasse 21, 8048 Zurich / Page 1 of 3 pages

If an event is cancelled after a verbal or written order has been placed,

the following costs will be invoiced:

costs will be charged as follows:

up to 50 days before the event: 50% of the agreed services

49-40 days before the event: 60% of the agreed services

39-22 days before the event: 80% of the agreed services

21-15 days before the event: 100% of the agreed services

Additional: Venue hire and artist fees are due at 100% from the moment of verbal

or written order confirmation

Sourcing • Organisation

The supplier offers the client, among other things, the

sourcing of artists, musicians,

marquees, technical equipment. For this, a

brokerage fee of 8% of their fee is charged.

However, the client enters into any contracts directly with the

artists or musicians.

For organising and supervising an event,

the supplier charges a fee of at least 15% of

the client’s total contract value.

Payments

The supplier requires an advance payment before the event takes place.

This advance payment is typically

50% of the total amount, payable upon order confirmation.

The second advance payment is 20%,

due 10 days before the event. The final balance, including any additional services,

is payable upon completion of the contract, based on

the detailed invoice, within 10 days

of issue. If the client does not submit a list of defects at the event or upon

completion, co-signed by the supplier,

then the contract shall be deemed fully fulfilled. If

payments are not received by the supplier at the agreed time,

the supplier is entitled to withhold services.

Any resulting damages will be borne

by the client. For example, if an event or catering

cannot be delivered by the supplier due to outstanding payments,

the client remains liable for the full contract amount

regardless.

Intellectual Property

The client expressly acknowledges that all intellectual

property relating to results produced by the supplier within the scope of the contract

remains with the supplier.

No changes to these project outcomes may be made without the express consent of the supplier.

No changes whatsoever may be made to the project outcomes by the client

under any circumstances. All

drafts, suggestions, sketches, and explicitly all variants not chosen by the

client, remain the property

of the supplier and may not be used by the client

without prior written consent from the supplier.

This also applies to

all design-relevant elements of non-selected

variants, in particular designs produced for the specific contract,

including forms, colours, fonts, and their combinations.

Upon full payment of the agreed price,

the client acquires an unrestricted, perpetual and worldwide

right of use for the deliverables created for them by the supplier

within the scope of the contract.

Any further use (e.g. adaptation

for other applications) not foreseen at the time of

ordering may only be undertaken

with prior written permission from the supplier

being obtained.

Confidentiality / Data Protection

The client undertakes to keep the agreed contract terms

(in particular pricing) strictly confidential

. The supplier undertakes, as do any

third parties commissioned, to maintain strict confidentiality regarding all information obtained

in connection with their services

from the client’s sphere of influence.

The strictest confidentiality is to be maintained. In this regard,

the client acknowledges and agrees

that for administrative purposes, information may be shared within

the supplier group. The

supplier may, for advertising purposes, reference work completed for a client

in its own publications (online, print) or in

third party publications.

Delivery Deadlines

Delivery deadlines are agreed individually between the supplier and the

client and are only binding

if expressly confirmed in writing by the supplier.

The supplier is entitled to fulfil partial services.

In case of delay, the client must allow the supplier a grace period.

If, after this period passes without use, the client intends to refuse acceptance of the services,

they must communicate this in advance

to the supplier in writing.

Partial services already rendered

shall be deemed fulfilled by the supplier.

Delivery deadlines will be appropriately extended if the

client subsequently expands or

changes the work scope, or fails to comply with their obligations to cooperate, or does so late

or inadequately. The same applies to delays

by third party suppliers or similar events,

which lead to a delay in order fulfilment

by the supplier.

Liability

For delayed or deficient services, the supplier is liable to the client

at most up to the amount of the remuneration paid for the order.

Damage resulting from gross negligence or intent is excepted from this limitation.

This limitation does not apply to losses

arising from gross negligence or wilful misconduct.

Any liability for indirect or consequential losses, including

third-party claims, is excluded.

The supplier also explicitly excludes any liability

for:

delays in fulfilment of the order caused by delays

by the client themselves or by additional requests

by the client. Compatibility

delivered to the client as part of the contract

products compared to those outside the scope of the contract.

Price increases that have occurred at suppliers since the order was placed

Price increases.

Internal costs as well as loss of profit for the client.

The supplier supports the client without financial

commitment and to the usual extent in asserting

legitimate claims against external service providers.

The supplier reserves the right to refuse support

in cases where there is no apparent

misconduct on the part of the service provider.

where enforcement appears futile. The

anticipated legal costs and (including time)

efforts do not appear proportionate to the expected outcome.

relative to the expected result. The supplier

may, instead of offering support, assign any

personal claims against the service provider, in whole or in part, to the client.

The client ensures

that they hold all necessary rights for the supplier to fulfil the order

and that no laws or third-party rights are infringed by the material or

information used. The supplier assumes no obligation

Human at Work, Farbhofstrasse 21, 8048 Zurich / Page 2 of 3 pages

to conduct any checks in this regard.

Third-party claims of any kind

and any resulting legal and consequential costs shall be borne entirely

by the client alone, who commits

to fully indemnify the supplier and any third parties engaged by the supplier

in all cases

against all such claims.

Prohibition of Assignment

Rights and obligations under this contract may not be transferred to

third parties without the prior consent of the other party.

An exception to this is the

authorisation of the supplier to involve third parties in fulfilling their

duties under this contract, provided that

the supplier remains liable to the client for the proper contractual

provision of services

at all times.

Validity of Contractual Provisions

Should individual provisions of these General

Terms and Conditions or further agreements

between the client and the supplier prove to be invalid

or unenforceable, this does not render the

entire contractual relationship invalid, but rather the relevant

provisions are to be appropriately replaced by legally valid

ones.

Jurisdiction

The place of jurisdiction for all disputes arising from

this contract shall be Bremgarten or another competent court

at the supplier's discretion. It

Swiss law shall apply.

Gourmer/Terms & Conditions

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Event planning & catering from one source. General event contractor since 2005, with over 1500 successfully delivered projects.

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Contact

Farbhofstrasse 21
8048 Zurich

+41 (0)77 286 61 76
enjoy@gourmer.ch

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